Terms of Service

Welcome to Decor Valley. By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read these terms carefully before using our website.

General Terms

By using this website, you confirm that you are legally allowed to use this website and place orders. We reserve the right to refuse service to anyone for any reason at any time.

Products and Pricing

We try our best to display product details, prices, images, and availability accurately. However, errors may occur. Decor Valley reserves the right to:

• Change product prices at any time
• Update or remove products without notice
• Correct product information or pricing errors
• Cancel orders if incorrect pricing or product information is listed
• Limit quantities of any product where necessary

Product Colors and Images

We make every effort to show product colors and images accurately. However, actual product colors may slightly vary due to lighting, photography, editing, or device screen settings.

Orders

After placing an order, you may receive order confirmation through email, phone call, SMS, or WhatsApp. Decor Valley reserves the right to cancel, refuse, or hold any order if:

• The product is out of stock
• Customer information is incorrect or incomplete
• Payment issue occurs
• Suspicious or fraudulent activity is detected
• The order cannot be delivered to the provided address

Shipping

Orders are delivered according to our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, public holidays, weather conditions, or circumstances beyond our control.

Exchange and Returns

Exchange and return requests are handled according to our Exchange and Returns Policy. Please review the policy before placing your order.

Payment

Payment options available for your order will be displayed at checkout. If Cash on Delivery is available, the customer must make payment at the time of delivery.

Website Use

You agree not to use our website for any harmful, illegal, or unauthorized purpose. You must not:

• Use the website for fraudulent activities
• Upload harmful code, viruses, or malware
• Copy, reproduce, or misuse website content without permission
• Misuse our products, services, images, or brand name
• Interfere with the security or proper working of the website

Limitation of Liability

Decor Valley will not be responsible for any indirect, accidental, or consequential damages resulting from the use of our website, products, or services. Products should be used according to their intended purpose.

Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics tools, or other service providers. These third-party services may have their own terms and policies.

Changes to Terms

Decor Valley may update these Terms of Service at any time. Updated terms will be posted on this page. Continued use of the website means you accept the updated terms.

Governing Law

These terms are governed according to the applicable laws of Pakistan.